About Pets-N-Pals | Family-Owned Pet Store in Staunton, VA

Meet the Owners

Pets N Pals has been a trusted, family-owned business serving the Shenandoah Valley since 1989. The store’s legacy is built on a lifelong passion for animals, starting with Emily’s experience volunteering here as a teenager.

In 2018, Emily and her husband Chris proudly became the owners of Pets N Pals. Their deep personal connection to the store, combined with a commitment to our community, ensures that every animal and every customer receives the best possible care.

Chris, a six-year veteran of the United States Marine Corps, brings a strong sense of service and dedication to the business. Together, their combined experience, passion, and expertise continue to uphold Pets N Pals’ reputation as a cornerstone of ethical and knowledgeable pet care.

A New Chapter with a Familiar Heart

At Pets N Pals, we’ve always been passionate about connecting people with pets that bring joy and companionship into their lives. While we once offered a wide variety of animals, our focus has evolved to meet the needs of our community. We saw an increasing desire for canine companions and, after careful consideration, decided to dedicate all our energy to providing happy and healthy puppies to loving homes. This decision allows us to be the best possible resource for puppy owners.

This wasn’t an easy choice, but it was the right one. By specializing in puppies, we’ve become experts in the field. Our team is now fully dedicated to guiding you through every step of the process, from selecting the right breed to providing post-purchase guidance.

Our Commitment to Ethical Practices

When you come to our public storefront, you can feel confident and secure in your choice. Finding a puppy can be stressful. We handle all the crucial legwork for you. This protects you from the risks of online scams, backyard breeders, and puppy mills. We do this work every day, so we know what to look for and what to avoid. Our expertise ensures that all you have to do is choose the puppy that’s perfect for your family.

Unmatched Transparency and Care

Our rigorous process ensures that every puppy is healthy and socialized. We personally hand-select every puppy and pick them up directly from the breeder’s homes ourselves. They are never delivered by a third party or transported in a public vehicle. We are with our sweet pups every step of the way in a private vehicle. This thorough work demands endless time and attention, but it’s the best way to ensure we are providing the healthiest and most socialized puppy for you.

We can confidently tell you that our puppies come from good people and good places. We put our heart and soul into our work, and we invite you to visit us to see the difference for yourself. While we may no longer carry other types of pets, we have plenty of adorable puppies waiting for you to snuggle with.

We are still the same Pets-N-Pals you have come to know, we are just starting a tail-waggin’ new chapter!

Thank you for turning the page with us.

-The Pets-N-Pals Family

Our Mission

To expand families by providing healthy, well-socialized companion animals. To make every visit an experience for pet lovers and children. To always trust in God.

Our
Family

Mr. Claws

Mr. Claws wants to say thank you to everyone who comes to visit him! He is so loved by the community! Whether he jumps in your cart, rides on your shoulder, or just gives you love at the front counter, he loves all of the attention he gets! He even loves people who are “not cat people”. Come visit him today!

♥️In Loving Memory of Scrappy-Doo♥️

Our hearts are broken but he will always be with us. He loved his community and everyone who visited him daily. Thank you for loving him as much as us.

Dozer and Turbo

Tiana - Assistant Manager (2018)

Patti (2013)

Tiffany (2016)

Kenly - Shift Leader (2017)

Kaydence (2022)

Gracie (2026)

Come meet your new best friend.

No appointment needed. Walk in, meet the puppies, ask us anything, and take your new best friend home the same day.

1008 – B Greenville Ave. Staunton, VA 24401

See Available PuppiesCall 540-886-5056

      
   Pets-N-Pals
   912 Google reviews 
  Write a review 
  
 
 
   
 
 
       Posted on Google  
   
   Jennifer A 
 
 
 
 Trustindex verifies that the original source of the review is Google. Love this place! We adopted our black and white Cavachon Daisy (Mazie) last year and she has been a joy to our family!!
  
 
      Posted on Google  
   
   Aubrey 
 
 
 
 Trustindex verifies that the original source of the review is Google. Got our dachshund from pet n pals. Tiana made our experience amazing! Everything was super easy and quick!
  
 
      Posted on Google  
   
   Nellie C 
 
 
 
 Trustindex verifies that the original source of the review is Google. I reached out to them online about hermit crabs and they were very responsive. They answered all of my questions and concerns.  We made the trip to Staunton from Gordonsville and when we arrived we were greeted by extremely friendly and knowledgeable staff.  They had the additional hermit crabs we were looking for, for our grandson but they also had the most precious puppies ever.
  
 
      Posted on Google  
   
   Darcy W 
 
 
 
 Trustindex verifies that the original source of the review is Google. We had recently lost our sweet Sydney from lime disease and kidney failure. So we went to Pets N Pals and found out sweet Layla even though Sydney can never be replaced we now have a puppy to fill that emptiness in our lives. The people there are so wonderful to work with I would recommend them to anyone who is looking for a little love ball of hair. Sydney is on the right and Layla on the left.

Owner's reply
Thank you for taking the time to write this. We can never replace our fur babies but we can find love in our heart for a new friend and will continue to make new memories with them. Thank you for being an awesome puppy parent.
  
 
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   Stacy O 
 
 
 
 Trustindex verifies that the original source of the review is Google. I brought my puppy home from here in March, and as a first-time puppy owner, I was both excited and nervous. What stood out to me was that the staff didn't just hand me a puppy and send me on my way, they checked in within the first few days to see how we were adjusting and followed up to make sure I had scheduled her vet appointment. Those small gestures showed me that they genuinely care about the puppies and their well-being even after they go home.’Pixie’ has brought so much joy into my life, and I'm grateful for the support I received during those first few weeks.

Owner's reply
Thank you for much for sharing your experience. Love the photos of her! We enjoy keeping in touch with puppy parents on their journey. We will be here if you need us!
  
 
      Posted on Google  
   
   Trish H 
 
 
 
 Trustindex verifies that the original source of the review is Google. We had a great experience finding our new puppy PetsnPals. They answered our questions honestly and were helpful throughout the process with transparency about our pup. The store was a clean and friendly environment. Now we are enjoying our new healthy and happy little Mocha!

Owner's reply
Thank you for sharing this feedback. Your puppy is so cute and always looks so happy!! You are doing great with her.