Archives: Reviews

If you are looking for a fur baby I definitely recommend Pets N Pals. We got our little Babe a week ago and we love her so much. She is just perfect and healthy. She has made my daughter and I so happy. It was just a great experience all around. The staff is amazing and so helpful and caring. I highly recommend Pets N Pals.. You won’t regret it. They even helped us extended the vet visit, the kept checking on our new baby, which mean a lot to me and made me feel good, that knowing someone out there care about me and about our baby. Thank you so much.

Got my beautiful puppy from them, drove two hours just to get her. Definitely was worth the drive, they were so kind and helpful.

These ladies are wonderful. We got a Bishapoo and he the perfect fit. The next day they contacted me on how our new addition was doing. They checked in with us which I appreciate. I would recommend to anyone! We got an adorable healthy fur baby.

Recently took home a beautiful Toy poodle.
Excellent, professional staff, support and follow-up. Five Star

Recently, we had to put down two of our dogs and I was desperate to find a small dog. I called local shelters breeders, and no one could help me find what I was looking for. . By chance we were in Staunton And I pulled up the website for pets and pals I’m always thought I would adopt and not buy another dog as I have had rescues in the past however, I found a little mini schnauzer that stole my heart. The staff here are friendly and willing to answer any and all questions I have followed up with me several times since I purchased her I changed her name from Diane to Mercy and she is a sweet, loving feisty Mini schnauzer. The store is clean and the staff are knowledgeable and helpful and friendly. I rated them a 5/5

Very professional and friendly staff. You can see they care about their animals .

We adopted Winston, he’s a Aussie doodle and very affectionate, the girls at Pets and Pals are very friendly and helpful, the store has everything you need, if you are looking for a puppy, look no further than Pets and Pals, they’ll hook you up.

Words cannot express how ABSOLUTELY AMAZING these people are. I have a two year old daughter who has sensory processing disorder and is on the spectrum and with their input they introduced us to and sold us an incredible puppy that fit our needs and has bonded PERFECTLY with my daughter (and me ) and will be trained to eventually be her service/emotional support dog. Now mind you I haven’t had a puppy since I was 12 and am now 41 so it’s familiar but still new ALL over again! Emily and the staff have been there for me and have taken COUNTLESS phone calls in late evening and EVEN ON CHRISTMAS MORNING to guide me and give me advice on questions I had. ABSOLUTEY UNHEARD of from ANY pet store I have EVER KNOWN! I went back to visit and buy food a few minutes before the closed with BOTH my 2 yr old baby (who was in the midst of a sensory meltdown) and my new baby, Bella, our BEAUTIFUL, BRILLIANT, WELL BEHAVED, 11 week old golden retriever who has thee best temperament and the were SO PATIENT, SO KIND as my daughter screamed and even carried the food to car for me because boy did I have my hands full! Please PLEASE listen to me when I say… if you are looking for a new addition to your family in the form of a furry friend (or even one with wings , scales , or gills ) THIS IS WHERE YOU WANT TO GO! I honestly haven’t met decent, kind, caring people with such a HUGE passion for not only animals but humans as well, EVER in my entire life. Thank you Pets-N-Pals for your expertise and professionalism, your dedication and compassion and for providing my daughter and I with our PERFECT COMPANION! (and no i wasn’t paid to write this review or given a free chew toy for the puppy ) FIVE STARS ALL ACROSS THE BOARD!!

I went to pet-n-pals looking for that one particular non shedding pup,was unsure of the breed. But when we walked in, my mom and I we were greeted by wonderful staff and employees who explained all of everything we needed to know about the pets it was just amazing. I ended up getting the best pup ever malshi, Maltese/shih tzu 6 months old he is perfect. Thanks to all the staff at pet-n-pal and yes I will be getting a second puppy from pet-n-pals at a later date. Who ever is looking for a puppy don’t hesitate,visit them.

My ex boyfriend used to work here back in 2002. And a lady named Malika ran the store, I remember getting out gold capped conure from here as well as playing with Nutty the Macaw. I purchased my very first ferret Meeka, a silver mit from here as well. We had cichlids at the time and they had a huge selection for us, both lakes. Highly recommend and also would enjoy a visit again if for no other reason than nostalgic

I came there to find a furever friend and left with Mal the alaskan malamute. So excited for our new addition to our family thank you guys so much.

If you’re thinking of getting a pet from them you should definitely do it. Good customer service, they were very friendly and their store was very clean. I got my mini labradoodle from them and I went to the vet and they said she is very healthy. They helped me select the basic things I will need as a new dog owner. Their pets are sociable and so sweet. After getting my pet from them they still checked up on me and the dog to see if the dog was doing well and adapting to the new environment. They also helped me with some suggestions cause as a first time pet owner I know nothing about animals. This is one of the best places to get your pets.

Really appreciate the smiles and friendly help! My Tarantula is real happy with the hornworms and roach!! Thank you!

The staff is very professional and helpful when you go there

Love my Super Nova! They treat their animals so good and are so informative!