Archives: Reviews

Pets-N-Pals was a great place to get our puppy from and we had a great experience! They were very thorough with everything and they followed up with us multiple times, a couple weeks after bringing our puppy home. They really cared about where their puppies went home to, which says a lot. They were very helpful with follow-up questions we had. We are super happy with our puppy and haven’t had any health problems with her at all. She is a great dog! Overall it was a fantastic experience and I would highly recommend this if you are looking for a new puppy to join your family!

Great pet friendly family!

Our girl, Jessie. was great. She took us to exactly what we had phoned. Informed but no pressure. Puppies looked to be in great shape. We fell for Freckles and pretty quick he was ours. So far, wonderful. We love him already after 2 days.

We had the best experience at pets-n-pals while meeting and then adopting our new fur baby a corgi pup: Pickles! The staff was friendly and knowledgeable! Answered all of our questions! They even have puppy kits! Highly recommend those with all the supplies needed for new puppy parents! We continue to go back now for puppy supplies! I can’t say enough great things about our experience at Pets-N-Pals!!

Scooby is the best! Owners are kind and addressed all our concerns.

We love our Shorkie Phillip! He is such a sweet puppy, he has been very easy to train and socialize because they do such a good job doing that at Pets N Pals. He came microchipped and up to date with all his vaccines 🙂 A great experience!

Always pleasant. Kind staff. Not always alot of pets to buy and their prices a a tad bit high but its always a great atmosphere.

We had an absolutely amazing experience with Pets-N-Pals! We welcomed an amazing puppy into our home. Pets-N-Pals has checked in on us, daily, to make sure that our puppy is adjusting and has continued to care for us after our purchase! Thank uou Pets-N-Pals!

I absolutely love my baby boy Billy he is so sweet and playfully thanks to all the employees at pets-N-pals for introducing me to my new baby

Where do I begin. I literally walked in the store just to look in on the puppies. Next thing you know I’m leving with a whole fur baby. Tiana was amazing. She was definitely heaven sent she must’ve known that my fur baby and I needed each other. Thank you so much and your truly appreciated.

Pat
My husband and I just bought our family a new puppy named Lakota from Pets-N-Pals. The whole process was super easy and they were extremely helpful in answering all of our questions.We highly recommend Pets-N-Pals if your looking for a quality puppy and nice people.

Love this place! Staff is friendly and helpful.

Upate 2023 we love this place even more. Staff absolutely knows what they are doing( really a great wealth of knowledge).We are so happy with our fish!
The staff is more helpful than local shops.

I drove 9 1/2 hours from Indiana to get my sweet little Bichapoo! This pet shop isn’t your average pet shop. You are treated like family from the time you come in to the time you leave and even when your home with your new fur baby! They have called and checked up on us making sure we are all doing good!! I cant’t express how great I felt when I started my process of picking up my little girl! They talk to me over the phone for about 30 mins before I even got to the store about all the fur babies they had and how the process works. I was so impressed I had to go! After arriving at the store they got me settled in and we looked at so many fur babies and they talk to me about all they puppies so I’d make sure I got the puppy that was going to be the right fit for me and my family! And we got the right little girl for sure!!! She is so loving and sweet! She is a puppy so she still likes to pee on the floor sometimes and that’s ok!! She learning so fast though! She will sit, give high fives and even dance!!! She has 2 cats to play with and they love her so much that they even sleep with her! She has 4 acres to explore and she been loving that! She loves car rides and even walks! She even went shopping at boot barn! I could go on for ever about my baby and how the store is so wonderful!! You just gotta go and see them to understand that customer service is a priority for them and they want you to be sure and happy with whatever your buying! Thank you all of you for taking such great care of me and my Elsa!

Sincerely and ever so greatful,
Ginger Smolek and Family

Tiana always takes great care of my pet needs.

Nice store, but selection is limited.