Archives: Reviews
"I was in search of a harness for my bunny. I stopped by Walmart, target, PetSmart, And TJ Maxx with no luck. Pets-N-Pals had the best selection of harnesses all..."
I was in search of a harness for my bunny. I stopped by Walmart, target, PetSmart, And TJ Maxx with no luck. Pets-N-Pals had the best selection of harnesses all the way for your tiniest pet to your largest pet! Plus you get to see all of the adorable puppies. Highly recommend if you are in the market for a harness!
"Love doggies"
Love doggies
"Very helpful and kind when helping choose our puppy."
Very helpful and kind when helping choose our puppy.
"Great puppy and wonderful service. A fine selection of dogs. Love our chihuahua puppy we got from them!"
Great puppy and wonderful service. A fine selection of dogs. Love our chihuahua puppy we got from them!
"I purchased my yorkipoo back in 2019 and he’s still thriving to this day! I recently purchased a malshi. She’s been a handful but she completes our little family. We..."
I purchased my yorkipoo back in 2019 and he’s still thriving to this day! I recently purchased a malshi. She’s been a handful but she completes our little family. We found out she had a UTI at her vet appointment and Pets N Pals honored their warranty and covered the test and medication! The assistant manager and the worker there were very helpful despite some confusion with the price of the dog. They have been in touch making sure she’s adjusting and doing well. I’m glad I went through with it and would definitely recommend this place.
"Very courteous and professional."
Very courteous and professional.
"It’s been a year now since we got Daisy from her previous owner. We were told she was from petsnpals sold as a Bichon/ShiTzu mix. I was able to get..."
It’s been a year now since we got Daisy from her previous owner. We were told she was from petsnpals sold as a Bichon/ShiTzu mix. I was able to get her vet records which included her initial pets n pals paperwork and shot records. We recently got her health tested through Embark and I thought I would post proof here that she is not from a puppy mill.
1- her breed mix is exactly what she was sold as. A 1st generation puppy from Purebred parents.
2 – Her COI or coefficient of inbreeding is only 1%. That’s extraordinarily low for a purebred dog and unheard of in a puppy mill dog where COI’s can be as high as 10 or 20 percent.
3 – She has no siblings on embark which means her parents likely didn’t have many litters (ethical breeder). She has some relatives on there, but none in the area and very few overall.
4 – clear for all breed specific pathologies. I was especially concerned about potential eye issues, but she came back all clear.
This is a healthy, well and ethically bred dog. I can’t say the same for my 20lb Yorkie from a Lynchburg store. We received very different results and hundreds of distant relatives.
I go in there with my disabled son frequently to look at the hermit crabs and I’m always amazed at how active they are. They’re also HUGE! I don’t know how long hermit crabs live, but these seem to be older than most and I suspect they don’t molt as often at this size. Again, a quality product that wasn’t rushed to be sold, but had time to safely reach adulthood beforehand. The staff is always nice and friendly.
"Great local pet store."
Great local pet store.
"Staff was very helpful and informative, cant wait to see the 180 they got set up for the betta sorority"
Staff was very helpful and informative, cant wait to see the 180 they got set up for the betta sorority
"I had an urgent situation with a cat and needed a soft tip syringe right away as I was having trouble administering the pill pocket containing the medicine. After trying..."
I had an urgent situation with a cat and needed a soft tip syringe right away as I was having trouble administering the pill pocket containing the medicine. After trying a couple of big box stores and even a local pharmacy it dawned on me to try Pets-N-Pals. Emily (who answered the phone) said they indeed had the type of syringe I needed, but that I’d need to wait until after lunchtime to come by due to their schedule that day. When I explained the situation, she immediately said to come by and she’d bring it out to me. We did the purchase transaction over the phone while I was on the way (hubby was driving so I could access my credit card, etc.) I pulled up, Emily came right out, handed me the syringe package with a smile and the receipt, and off we went to take care of the cat. Emily’s kindness that day made all the difference in the cat’s care (time was of the essence), and although I know she was extremely busy, she made me feel like our need was a top priority with her as well. She is a true gem. Thank you Pets-N-Pals for being apparently the only place in the valley who carries such a simple, but important, item; and thank you big time to Emily for your kindness and efficiency!!!
"Very friendly and take care of their animals"
Very friendly and take care of their animals
"We got Bella a beautiful little boxer on November 24th and the staff was amazing with us the moment we walked in the door. we couldn’t be happier that we..."
We got Bella a beautiful little boxer on November 24th and the staff was amazing with us the moment we walked in the door. we couldn’t be happier that we took her home she has brought so much joy to our family.
"These folks are wonderful! They spent hours with me. They explained everything required for my little guy to have a happy life. Thank you very much!"
These folks are wonderful! They spent hours with me. They explained everything required for my little guy to have a happy life. Thank you very much!
"Very good experience purchasing our new puppy! Staff was friendly and attentive. Process was efficient and we are in love with our dachshund puppy!"
Very good experience purchasing our new puppy! Staff was friendly and attentive. Process was efficient and we are in love with our dachshund puppy!
"So pleased! I’ve always rescued grown dogs, you know, “adopt don’t buy”. That changed for me recently when I was unable to find a small breed dog at my local..."
So pleased! I’ve always rescued grown dogs, you know, “adopt don’t buy”. That changed for me recently when I was unable to find a small breed dog at my local shelter. (I’m an older woman and can’t handle a big dog.) They wouldn’t agree to call me or put me on a waiting list for a small dog. They said, “First come, first served”. So the day I got to our local shelter at 12:02pm (2 minutes after they opened) for a posted mini-dachshund to find him already adopted, I was over it.
That afternoon, my daughter and I drove to Pets-N-Pals. I was introduced to several cuties and fell in love with a floofy Cavapom!
Emily was very helpful and Little Bear (formerly Toni) is a perfect little companion for me. Super friendly with visitors. And so smart! Two weeks and he’s already pad trained, going independently. He’s also learned “sit” and “leave it”! Well socialized, it’s clear his breeder cared about his pups!
I recommend Pets-N-Pals for anyone wanting a healthy, happy fur-baby. Thanks!