Privacy Policy

Privacy Policy for Pets N Pals

Effective Date: Last Updated November 11, 2019

About This Privacy Policy

Thank you for visiting the Pets N Pals website (“Company,” “we,” or “us”). This Privacy Policy is designed to help you understand how we collect, use, disclose, and protect your information. It also outlines your rights in relation to that information and explains our policy regarding browser “Do Not Track” requests.

Who Is Covered by This Policy?

Pets N Pals serves individual customers and prospective customers aged thirteen (13) and older in the United States. The website is intended for use by U.S. residents and is governed by U.S. laws. If you believe a non-U.S. resident or a minor has inadvertently shared information with us, please notify us immediately.

Information We Collect

We may collect both Personal Information and Non-Personal Information:

Personal Information: Includes data directly associated with you, such as your name, email address, mailing address, or phone number.
Non-Personal Information: Includes aggregated or anonymized data that cannot identify you directly, such as your IP address, browser type, or general location.

If you have questions about the types of information we collect, please contact us.

Scope of This Policy

This policy governs all Personal and Non-Personal Information collected by Pets N Pals through our website and other interactions with you. It is intended to be broad and comprehensive.

How We Use Your Information

We may use your information for the following purposes:

To provide services and communicate with you about our products, offers, or updates.
To improve our website, analyze customer demographics, and enhance user experiences.
To share your information with trusted third-party partners for services such as marketing or analytics.

How We Protect Your Information

Pets N Pals prioritizes data security. Any information you enter on our website is protected by Secure Sockets Layer (SSL) encryption. However, we recommend that you avoid sharing sensitive information via email, as it is not a secure communication medium.

Cookies and Tracking Policy

We use cookies and web beacons to improve your experience and gather analytics. You can manage your cookie preferences through your browser settings. Note that disabling cookies may limit certain website features.

We also honor “Do Not Track” browser signals. For additional information on our tracking policies, contact us.

Third-Party Data Sharing

Pets N Pals works with third-party companies, including social media platforms and advertising services like Google. These companies may collect and use information independently of us. For details on Third-Party Pet’s privacy policy, visit thirdpartypet.com/privacy-policy.

Your Rights and Choices

You have the right to:

Access the Personal Information we hold about you.
Correct inaccurate information.
Request the deletion of non-essential data.
Express concerns regarding how your data is used.

To exercise these rights, please contact us.

Updates to This Policy

We may update this Privacy Policy as our business evolves. Changes will be posted on this page. Please check back periodically to stay informed.

Restrictions on Use of Website Materials

All content on this website is protected by copyright and trademark laws. You may use website materials for personal, non-commercial purposes only. Reproducing, modifying, or redistributing website content without our prior written consent is prohibited.

Contact Us

If you have questions or concerns about this Privacy Policy, please contact us through our Contact Us page or call us directly.

This Privacy Policy applies to the Pets N Pals website and associated interactions. By using this site, you agree to the terms outlined herein.

Come meet your new best friend.

No appointment needed. Walk in, meet the puppies, ask us anything, and take your new best friend home the same day.

1008 – B Greenville Ave. Staunton, VA 24401

See Available PuppiesCall 540-886-5056

      
   Pets-N-Pals
   912 Google reviews 
  Write a review 
  
 
 
   
 
 
       Posted on Google  
   
   Jennifer A 
 
 
 
 Trustindex verifies that the original source of the review is Google. Love this place! We adopted our black and white Cavachon Daisy (Mazie) last year and she has been a joy to our family!!
  
 
      Posted on Google  
   
   Aubrey 
 
 
 
 Trustindex verifies that the original source of the review is Google. Got our dachshund from pet n pals. Tiana made our experience amazing! Everything was super easy and quick!
  
 
      Posted on Google  
   
   Nellie C 
 
 
 
 Trustindex verifies that the original source of the review is Google. I reached out to them online about hermit crabs and they were very responsive. They answered all of my questions and concerns.  We made the trip to Staunton from Gordonsville and when we arrived we were greeted by extremely friendly and knowledgeable staff.  They had the additional hermit crabs we were looking for, for our grandson but they also had the most precious puppies ever.
  
 
      Posted on Google  
   
   Darcy W 
 
 
 
 Trustindex verifies that the original source of the review is Google. We had recently lost our sweet Sydney from lime disease and kidney failure. So we went to Pets N Pals and found out sweet Layla even though Sydney can never be replaced we now have a puppy to fill that emptiness in our lives. The people there are so wonderful to work with I would recommend them to anyone who is looking for a little love ball of hair. Sydney is on the right and Layla on the left.

Owner's reply
Thank you for taking the time to write this. We can never replace our fur babies but we can find love in our heart for a new friend and will continue to make new memories with them. Thank you for being an awesome puppy parent.
  
 
      Posted on Google  
   
   Stacy O 
 
 
 
 Trustindex verifies that the original source of the review is Google. I brought my puppy home from here in March, and as a first-time puppy owner, I was both excited and nervous. What stood out to me was that the staff didn't just hand me a puppy and send me on my way, they checked in within the first few days to see how we were adjusting and followed up to make sure I had scheduled her vet appointment. Those small gestures showed me that they genuinely care about the puppies and their well-being even after they go home.’Pixie’ has brought so much joy into my life, and I'm grateful for the support I received during those first few weeks.

Owner's reply
Thank you for much for sharing your experience. Love the photos of her! We enjoy keeping in touch with puppy parents on their journey. We will be here if you need us!
  
 
      Posted on Google  
   
   Trish H 
 
 
 
 Trustindex verifies that the original source of the review is Google. We had a great experience finding our new puppy PetsnPals. They answered our questions honestly and were helpful throughout the process with transparency about our pup. The store was a clean and friendly environment. Now we are enjoying our new healthy and happy little Mocha!

Owner's reply
Thank you for sharing this feedback. Your puppy is so cute and always looks so happy!! You are doing great with her.