Meet the Owners

Pets N Pals has been a trusted, family-owned business serving the Shenandoah Valley since 1989. The store’s legacy is built on a lifelong passion for animals, starting with Emily’s experience volunteering here as a teenager.

In 2018, Emily and her husband Chris proudly became the owners of Pets N Pals. Their deep personal connection to the store, combined with a commitment to our community, ensures that every animal and every customer receives the best possible care.

Chris, a six-year veteran of the United States Marine Corps, brings a strong sense of service and dedication to the business. Together, their combined experience, passion, and expertise continue to uphold Pets N Pals’ reputation as a cornerstone of ethical and knowledgeable pet care.

A New Chapter with a Familiar Heart

At Pets N Pals, we’ve always been passionate about connecting people with pets that bring joy and companionship into their lives. While we once offered a wide variety of animals, our focus has evolved to meet the needs of our community. We saw an increasing desire for canine companions and, after careful consideration, decided to dedicate all our energy to providing happy and healthy puppies to loving homes. This decision allows us to be the best possible resource for puppy owners.

This wasn’t an easy choice, but it was the right one. By specializing in puppies, we’ve become experts in the field. Our team is now fully dedicated to guiding you through every step of the process, from selecting the right breed to providing post-purchase guidance.

Our Commitment to Ethical Practices

When you come to our public storefront, you can feel confident and secure in your choice. Finding a puppy can be stressful. We handle all the crucial legwork for you. This protects you from the risks of online scams, backyard breeders, and puppy mills. We do this work every day, so we know what to look for and what to avoid. Our expertise ensures that all you have to do is choose the puppy that’s perfect for your family.

Unmatched Transparency and Care

Our rigorous process ensures that every puppy is healthy and socialized. We personally hand-select every puppy and pick them up directly from the breeder’s homes ourselves. They are never delivered by a third party or transported in a public vehicle. We are with our sweet pups every step of the way in a private vehicle. This thorough work demands endless time and attention, but it’s the best way to ensure we are providing the healthiest and most socialized puppy for you.

We can confidently tell you that our puppies come from good people and good places. We put our heart and soul into our work, and we invite you to visit us to see the difference for yourself. While we may no longer carry other types of pets, we have plenty of adorable puppies waiting for you to snuggle with.

We are still the same Pets-N-Pals you have come to know, we are just starting a tail-waggin’ new chapter!

Thank you for turning the page with us.

-The Pets-N-Pals Family

Our Family

Mr. Claws

Mr. Claws wants to say thank you to everyone who comes to visit him! He is so loved by the community! Whether he jumps in your cart, rides on your shoulder, or just gives you love at the front counter, he loves all of the attention he gets! He even loves people who are “not cat people”. Come visit him today!

♥️In Loving Memory of Scrappy-Doo♥️

Our hearts are broken but he will always be with us. He loved his community and everyone who visited him daily. Thank you for loving him as much as us.

Dozer and Turbo

Tiana - Assistant Manager (2018)

Tiana, thank you for your love for animals; You display your love for animals each day! She is very knowledgeable about many types of animals and loves to share her knowledge with customers, especially with aquatics. If you have any questions about aquatic plants, corals, or fish, Tiana is the one to see! Also, many of you may remember Malakai, the Alaskan Malamute….he is Tiana’s giant baby. Tiana is passionate about animal care and will help guide you on how to properly care for your next pet. Tiana, thank you for all you do! You are a great leader to your team and we appreciate you.

Jessie - Shift Manager (2020)

Jessie, Thank you for being such a great part of this team! Jessie loves to be around the animals. She has a passion for all animals, especially snakes, and is very eager to help customers learn about them and get the perfect set-up together. Like Patti, Jessie is also a fan of the Pug dog breed! Thank you for your dedication, Jessie. We appreciate you!

Patti (2013)

Patti, thank you for the many years of dedication to this team, our animals and store! Patti is very knowledgeable with the puppies, small animals and reptiles. Patti is best known for her knowledge of Bearded Dragons. Many people know her as “The Bearded Dragon Lady” or the lady who loves Pugs! Patti is a blessing to Pets-N-Pals! Thank you for always sharing your knowledge and happiness with everyone! Patti, thank you for all that you do. We appreciate you!

Tiffany (2016)

Tiffany, thank you for many years of being a great team member and animal care-giver at Pets-N-Pals. Tiffany is very knowledgeable about small animals, especially Chinchillas! She loves to show children the different animals when they visit the store to make it more than just a visit but an experience! Thank you for being such a great, reliable and caring part of our team Tiffany! We appreciate you so much!

Kenly (2017)

Kenly, thank you for being  a wonderful animal care-giver. Kenly brings so much happiness and joy to Pets-N-Pals! She has a passion for all animals; her specialties are puppies, reptiles and tarantulas…yes I SAID TARANTULAS. Kenly has found that tarantulas are incredible creatures and there is always something new to learn about them. Kenly, thank you for always being wonderful! We appreciate you!