Jennifer Byrd

Words cannot express how ABSOLUTELY AMAZING these people are. I have a two year old daughter who has sensory processing disorder and is on the spectrum and with their input they introduced us to and sold us an incredible puppy that fit our needs and has bonded PERFECTLY with my daughter (and me ) and will be trained to eventually be her service/emotional support dog. Now mind you I haven’t had a puppy since I was 12 and am now 41 so it’s familiar but still new ALL over again! Emily and the staff have been there for me and have taken COUNTLESS phone calls in late evening and EVEN ON CHRISTMAS MORNING to guide me and give me advice on questions I had. ABSOLUTEY UNHEARD of from ANY pet store I have EVER KNOWN! I went back to visit and buy food a few minutes before the closed with BOTH my 2 yr old baby (who was in the midst of a sensory meltdown) and my new baby, Bella, our BEAUTIFUL, BRILLIANT, WELL BEHAVED, 11 week old golden retriever who has thee best temperament and the were SO PATIENT, SO KIND as my daughter screamed and even carried the food to car for me because boy did I have my hands full! Please PLEASE listen to me when I say… if you are looking for a new addition to your family in the form of a furry friend (or even one with wings , scales , or gills ) THIS IS WHERE YOU WANT TO GO! I honestly haven’t met decent, kind, caring people with such a HUGE passion for not only animals but humans as well, EVER in my entire life. Thank you Pets-N-Pals for your expertise and professionalism, your dedication and compassion and for providing my daughter and I with our PERFECT COMPANION! (and no i wasn’t paid to write this review or given a free chew toy for the puppy ) FIVE STARS ALL ACROSS THE BOARD!!